posted 11th August 2026
We were busy unloading the container yesterday and today we are sorting and stacking the tanks, we will then start processing orders tomorrow.
We appreciate that the new stock is eagerly awaited but we are a small team with limited resources. Here is exactly how our rollout plan will work over the next few weeks:
We have collated a list of who has enquired after which products into a spreadsheet to ensure that no-one is missed.
Step 1:Pre-orders first: If you have already pre-ordered and paid a deposit we will email you a secure payment link for your remaining balance. Some of you have already now paid in full and so we will process your orders first. We have 27 of these to pick, pack and despatch and will let you know over the next couple of weeks when you can expect your order.
Lids: As the tanks vary in size and shape, lids are handmade to order and we cannot start making these until the tanks are here. If you have ordered a lid then please allow us extra time to make this.
Step 2: Once pre-orders are processed, any remaining available stock will be listed on our website. We will send a general email notification to everyone on our list the moment the site goes live. We ask that you please place orders through the website to help us mange stock levels.
Important Note on Availability
Because demand has far exceeded our expectations, pre-orders have already filled the allocation for certain items.
If the item you wanted has sold out: If you enquired about a specific model that is now entirely accounted for by pre-orders, we will contact you directly to let you know once the pre-orders have been dispatched.
Next batch: Don't worry if you miss out this time! We are already placing another order with our supplier and will update you with a new arrival date as soon as we know.
We sincerely apologise to anyone who has been waiting patiently but might miss out on this specific delivery. We are working as fast as our small team can manage, and we appreciate your incredible support.
Please bear in mind that we may be slower at replying to emails during this busy time. We will respond as soon as we can.
Thank you for your patience.
The Tub Tanks Team