Hastings tanks are primarily intended for the use in agricultural watering of livestock and so may have small dents or scratches on them. Any such marks will in no way affect the durability of the tanks and should be viewed in the context of their agricultural origins. The sizes vary by approx 10cm as they are stacked inside each other for transportation.
General
By agreeing to these Terms of Service, you represent that you are over the age of 18. You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
Certain content, products, and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
Refunds, Returns and Exchanges
Refunds will be provided when a product has not met the reasonable standard or expectations of the customer (not including the minor damages due to their agricultural background). Refunds will only be issued within a week of the customer receiving the product. In the event of the product being returned to the company depot, costs will be covered by TubTanks. Returns are subject to disclaimers clearly provided within product descriptions.
Returns can be facilitated dependant on the reason of return. Acceptable reasons include faulty products beyond repair or exchange, if the product was vastly different to what was advertised, or proof can be made of accidental purchase. Returns that are faulty or different to what was advertised will have return costs paid by Tubtanks. Any accidental purchases or other reasons of return, the customer will be liable for the cost of courier to return the product.
Exchanges can be carried out for alternative products. Any products purchased with a lesser value will have the difference in cost returned to the customer. The customer will be responsible for organising and covering the cost for the return of the product back to the TubTanks depot. The product must be in the same condition when returned as it was when delivered. Any difference in condition may result in negotiation of payment. Any refunds or exchanges will be issued when the original product is received by the TubTanks depot.
Cancellations
Customers are entitled to cancel any order, within 24 hours of placing the order, with no cancellation fee applied. Please email hello@tubtanks.co.uk to cancel your order.
Any order containing a stock tank that is cancelled after the 24-hour period will be subject to a restacking fee of £40.
After delivery has been made a cancellation will be treated as a refund/exchange and charges may apply for delivery and restacking.
After Sales Services and Guarantees
All products are guaranteed for a 6-month period after the initial purchase date.
Products under guarantee may be exchanged for an alternative identical product if there are non-repairable faults with the original.
Delivery of Products
The delivery period of products can range between 1-2 weeks of the purchased date.
Discount codes, offers & sales
Discount codes are limited to one use per customer (unless specified) and must be applied at the checkout at the time of order. Discounts will not be applied retrospectively under any circumstances. Discount codes have no cash value. We reserve the right to withdraw any discount code, offer or sale at any time, for any reason, without giving notice.
Intellectual Property
All photography, artwork, logos, design elements and written content referring to this website and blog are protected by Copyright and must not be reproduced without the explicit prior permission of the Copyright Owner.
